
A member of the Stannah design team tests the arthritis suit

Using the suit while taking a ride on a Stannah stairlift
Stannah Stairlifts and Loughborough University’s Design School reveal suit to raise awareness on World Arthritis Day
In an effort to better understand the challenges our customers face we’re working with a British university to simulate the effects of arthritis on the human body.
Stannah Stairlifts purchased the state-of-the-art osteo-arthritis suit from researchers at Loughborough University so that our designers can better understand what it is like to suffer from the condition, helping them to reach out and empathize with prospective customers around the world.
The Osteoarthritis Suit simulates osteo-arthritis in the knee, hip and hands and comes with a sock that mimics a bunion.
The suit has already given us valuable insights into how we might improve product design and will be used in training and induction sessions to help staff throughout the business understand more about the challenges a large number of Stannah customers face.
Sharon Cook, Manager of the Loughborough SKInS (Sensory and Kinaesthetic Interactive Simulations) Programme which researches and develops Wearable Simulations of given health conditions said: “The aim of the Loughbrough SKInS: Wearable Simulations is to enable those without a health condition, such as osteoarthritis, to obtain some insight into how it feels and what its impacts to daily living might be. In this way, empathy with sufferers is generated among designers, sales teams and staff trainers, thereby guiding improvements to future product and service design.
Nick Stannah, Product Marketing Director at Stannah Stairlifts, added: “The arthritis suit has helped people at Stannah better empathize with our customers who suffer from arthritis. It is through innovative techniques like this that we can ensure our products and staff continue to help our customers retain their independence in and outside of the home. Indeed, the Osteoarthritis Suit is already having a very positive impact on how Stannah designs its products and empathizes with the needs of its customers”